Frequently Asked Questions

  • How long does it take before I receive my order?

    Due to high demand, orders may take between 1 and 1.5 weeks to arrive.

  • Do you offer international shipping?

    Yes, we offer international shipping. We ship worldwide.

  • What if I do not receive my order?

    If you do not receive your order within 30 days of shipping, you are eligible for a full refund.

  • How can I contact Beauty Geluk?

    You can contact us through the contact page, where our customer service team will be happy to assist you.

  • What payment methods do you accept?

    We accept various payment methods on our webshop, including iDEAL, credit card, and PayPal.

  • What if the item/items I received are defective/incorrect or damaged?

    Contact us if you have received goods that are incorrect, missing, or defective. Please include your order number, photos of the item/items, and any related references upon receipt of your package. We will do our best to resolve it as quickly as possible.